Executive Summary

Your counseling department personality profiles and decision-making patterns project an 8.2 percentage point decrease in CAHPS scores, threatening facility star rating and revenue. This dashboard provides cohort-level analysis to guide immediate workforce interventions.

Mission Hills Post Acute

Behavioral Health & Counseling Services

15238 Bledsoe St, Mission Hills, CA 91345

Facility Rating
3.0
Total Staff
12
Critical Alert
3
Staff requiring immediate intervention
CAHPS Impact
-8.2%
Projected score decrease
High Performers
4
Model employees

Critical CAHPS Impact Forecast

Current CAHPS Composite
72%
Projected CAHPS (No Action)
63.8%

Without immediate intervention, your department personality misalignments and decision-making biases will reduce facility CAHPS scores by 8.2 percentage points within 6 months, potentially triggering a facility rating downgrade from 3-star to 2-star status.

Team Composition by Role

Licensed Clinical Social Worker

1 critical issues
Count
3
Avg Fit
3.8
Conscientiousness
71th
CAHPS Impact
78%

Marriage & Family Therapist

1 critical issues
Count
2
Avg Fit
3.2
Conscientiousness
66th
CAHPS Impact
61%

Mental Health Counselor

2 critical issues
Count
3
Avg Fit
3.3
Conscientiousness
68th
CAHPS Impact
64%

Psychiatric Nurse Practitioner

0 critical issues
Count
2
Avg Fit
4.1
Conscientiousness
82th
CAHPS Impact
85%

Case Manager

2 critical issues
Count
2
Avg Fit
2.9
Conscientiousness
58th
CAHPS Impact
52%

This department assessment is confidential and should be stored securely.

For questions about this analysis or implementation support, contact HR Leadership or Clinical Operations.